Privacy Policy
Last updated: January 15, 2026
1. Introduction
At Abatementqw, S.L. (hereinafter 'Abatementqw' or 'we'), with Tax ID B12345678 and registered office at Calle Gran Vía 42, 28013 Madrid, Spain, we are committed to protecting and respecting your privacy. This policy describes how we collect, use, and protect the personal information you provide to us through our real estate crowdlending platform.
2. Data We Collect
We collect the following types of personal information:
- Identification information: name, surname, ID/passport number.
- Contact information: email address, phone number, postal address.
- Financial information: bank details necessary to process investments.
- Browsing information: IP address, browser type, pages visited, time spent.
- Voluntarily provided information: comments, inquiries, and communications.
3. Purpose of Processing
We use your personal data for the following purposes:
- Managing your registration and account on our platform.
- Processing and managing your investments in real estate projects.
- Sending you communications related to your investments and opportunities.
- Complying with legal and regulatory obligations.
- Improving our services and user experience.
- Sending you our newsletter if you have given your consent.
4. Legal Basis for Processing
The processing of your personal data is based on:
- Your explicit consent for specific purposes.
- The execution of a contract to which you are a party.
- Compliance with applicable legal obligations.
- Our legitimate interest in improving our services.
5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes described and in accordance with established legal deadlines. Data related to investments will be retained for a minimum of 10 years according to Spanish tax regulations.
6. Your Rights
As the data subject, you have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Request the deletion of your data.
- Object to the processing of your data.
- Request restriction of processing.
- Exercise the right to data portability.
- Withdraw your consent at any time.
To exercise these rights, you can contact us at privacy@abatementqw.com or at our postal address.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use SSL/TLS encryption for all communications and store data on secure servers located in the European Union.
8. Disclosure to Third Parties
We do not sell or rent your personal data to third parties. We may share information with:
- Service providers who help us operate the platform.
- Regulatory authorities when required by law.
- Professional advisors under strict confidentiality agreements.
9. Changes to the Policy
We reserve the right to modify this privacy policy. Any changes will be posted on this page and, if significant, we will notify you by email.
10. Contact
If you have questions about this policy or about the processing of your data, you can contact us at:
- Email: privacy@abatementqw.com
- Address: Calle Gran Vía 42, 28013 Madrid, Spain
- Phone: +34 91 123 45 67
You can also file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.